Shipping Policy

At Rocimus, we prioritize efficiency in processing and delivering your orders. Below, you’ll find a comprehensive overview of our shipping procedures:

Business Days

Our operational hours are from Monday to Saturday, excluding major holidays. Orders placed on Sundays or holidays will be processed on the next available business day. To ensure timely processing, orders must be submitted by 8:00 PM. Orders placed after this time will commence processing on the following business day.

Handling Time

Upon order placement, our team requires 3-6 business days to handle and prepare your items for shipment. This period involves meticulous picking, packing, and quality checks to ensure each item meets our standards.

Transit Time 

For shipments within the continental US, we offer domestic ground shipping. Typically, orders shipped via ground take between 5-8 business days for delivery post-processing. Please be aware that transit times may slightly vary due to factors beyond our control, such as weather conditions or carrier delays. While we accommodate shipping to Alaska and Hawaii, deliveries to PO boxes or Military Addresses are currently unavailable.

Shipping Fee

A flat-rate shipping fee of $9.75 applies to all orders within the United States, covering standard shipping and handling. International shipping services are not provided at this time.

Order Tracking

Upon shipment, you will receive a shipping confirmation email containing a tracking number. Utilize this number to track your order’s progress through the carrier’s website.

Additional Information

Please ensure that your shipping address is accurate and complete to prevent delays or delivery issues. We disclaim responsibility for orders dispatched to incorrect addresses provided by customers.

Contact Us

For inquiries or assistance regarding your order, reach out to us via feedback@rocimus.com. Our dedicated customer service team is available to address your concerns promptly.

Thank you for choosing Rocimus for your shopping needs. We value your business and aim to provide you with a seamless shopping experience.